Policy
Refund Policy
This policy covers subscriptions, credits and billing errors for the online AI workspace.
Last updated: 26 June 2026
Subscriptions
You may cancel a monthly subscription at any time. Access remains available until the end of the current billing period.
Credits
Used credits are not refundable because they represent completed AI generation, export or saved workspace actions.
Billing errors
If you believe a charge is incorrect, email support@ltplumb.shop with the invoice date, amount and account email. Valid billing errors are refunded to the original payment method in USD.
No returns
There are no physical products to return and no shipping charges to refund.